The Seven Problems

70% of serious incidents trace back to people, not equipment. Here are the seven ways it happens – in your own crews’ words.

Most serious incidents are not equipment failures. Wherever this has been studied – oil and gas, aviation, mining, healthcare – the same pattern appears: most serious incidents trace back to human and organisational factors. In oil and gas it is more than 70%. That 70% is not one problem. It is seven distinct problems, and you will recognise every one of them. Each is written here the way an operator says it after the event – and under each is the part of one system that answers it.

Problem 1

“The crew was meeting this procedure for the first time, at the equipment.”

The first time a crew runs a procedure should never be at the live asset. Genesis turns your SOPs into scored simulations, and EON Universal builds them on a twin of your actual facility — the same skid, the same valves, the same geometry, built from photos, a P&ID or a scan. By the time the crew touches the equipment, they have already done the job.

  • The answer: Genesis + EON Universal

Scan to Experience Demo

AR Experience

Step into the future of enterprise learning, training, and performance.

See it. Feel it. Believe it.

From immersive training to real-time performance support, Genesis 3 transforms how your people learn, work, and win.

Problem 1

“The crew was meeting this procedure for the first time, at the equipment.”

The first time a crew runs a procedure should never be at the live asset. Genesis turns your SOPs into scored simulations, and EON Universal builds them on a twin of your actual facility — the same skid, the same valves, the same geometry, built from photos, a P&ID or a scan. By the time the crew touches the equipment, they have already done the job.

  • The answer: Genesis + EON Universal

Scan to Experience Demo

AR Experience

Step into the future of enterprise learning, training, and performance.

See it. Feel it. Believe it.

From immersive training to real-time performance support, Genesis 3 transforms how your people learn, work, and win.

Problem 1

“The crew was meeting this procedure for the first time, at the equipment.”

The first time a crew runs a procedure should never be at the live asset. Genesis turns your SOPs into scored simulations, and EON Universal builds them on a twin of your actual facility — the same skid, the same valves, the same geometry, built from photos, a P&ID or a scan. By the time the crew touches the equipment, they have already done the job.

  • The answer: Genesis + EON Universal

Scan to Experience Demo

AR Experience

Step into the future of enterprise learning, training, and performance.

See it. Feel it. Believe it.

From immersive training to real-time performance support, Genesis 3 transforms how your people learn, work, and win.

Problem 1

“The crew was meeting this procedure for the first time, at the equipment.”

The first time a crew runs a procedure should never be at the live asset. Genesis turns your SOPs into scored simulations, and EON Universal builds them on a twin of your actual facility — the same skid, the same valves, the same geometry, built from photos, a P&ID or a scan. By the time the crew touches the equipment, they have already done the job.

  • The answer: Genesis + EON Universal